Help center

Frequently asked questions

Everything buyers and sellers ask about Machines Bazar — RFQs, verification, credits, plans and platform safety.

General

What is Machines Bazar?+

Machines Bazar is India's B2B marketplace for industrial machines. Buyers discover machines and send RFQs directly to verified manufacturers, suppliers and traders — no middlemen.

Is Machines Bazar free to use?+

Yes for buyers — browsing, saving and sending RFQs is always free. Sellers can list 5 machines on the free Starter plan and upgrade for higher limits and lead credits.

Which categories do you cover?+

CNC, lathes, milling, packaging, plastics, food processing, textile, printing, woodworking, fabrication, material handling and more — 12+ categories with new ones added regularly.

Where are you based?+

Mumbai, India. We focus on the Indian B2B market.

Buyers

Do I need an account to send an RFQ?+

No. You can send an RFQ as a guest. Creating a free account lets you save machines and track your inquiries from one dashboard.

How do sellers see my contact info?+

When you submit an RFQ, the seller sees your message immediately. They use a credit from their plan to unlock your name, phone, email and company.

Are sellers verified?+

Sellers go through a verification process — GST and PAN check, profile review. Verified sellers display a badge on their profile and listings.

Can I negotiate price?+

Absolutely. RFQs go directly to the seller — pricing, logistics and terms are negotiated between you and them with no platform interference.

Sellers

How do I get verified?+

Submit your GST, PAN and a few business details after signup. Our team reviews within 1–2 business days and grants the verified badge.

What's a lead credit?+

One credit unlocks the buyer's full contact details on one inquiry. Credits roll over month-to-month while your plan is active.

Can I list used machines?+

Yes — every listing has a condition field (new, used, refurbished). Used machinery is one of our most active categories.

What if I want a featured listing?+

Growth and Enterprise plans include featured slots that boost your listing on the home page and category pages.

Pricing

Are there setup fees or contracts?+

No setup fees, no contracts. All plans are monthly and you can cancel anytime.

Can I switch plans later?+

Yes — upgrade or downgrade from your dashboard at any time. Pro-rated billing applies.

Do unused credits expire?+

Credits roll over while your subscription stays active. They expire only if you cancel and don't renew.

Didn't find what you needed?

Our team is available Mon–Sat, 9am–7pm IST.

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